FAQ – Support and Tips
Get the most out of your HOT WOK with our comprehensive support guide.
Whether you need help with assembly, gas safety, or maintaining your wok pan, we have gathered the answers to the most common questions from our community of outdoor cooking enthusiasts.
At HOT WOK, we want to ensure you have a safe and professional cooking experience. On this page, you will find expert advice on everything from initial setup and gas regulator installation to the secret of seasoning your carbon steel wok for a natural non-stick surface.Find the help you need by category:
- Getting Started: How to assemble your burner and connect gas safely.
- Maintenance & Care: How to clean your cast iron burner and maintain your wok pan.
- Cooking Techniques: Mastering high-heat stir-frying and controlling the 3-tap system.
- Troubleshooting: Quick fixes for flame adjustments and performance issues.
FAQ
FAQ
Propane vs butane wok burner – Expert guide to choosing the right gas
When searching for a propane wok burner or a butane wok burner, one thing matters above all else: heat performance. At HOT WOK, we design and work exclusively with high-powered wok burners made for serious outdoor cooking. Choosing the right gas type is not a detail – it is the foundation of authentic wok cooking. This guide is written based on practical experience, testing, and years of working with wok burners. The goal is simple: to explain the real-world differences between propane and butane, and why HOT WOK focuses on propane-powered solutions. Wok cooking requires extreme and controlled heat True wok cooking is fast, intense, and precise. Ingredients are cooked quickly at very high temperatures, locking in flavor and texture while creating the characteristic wok aroma often referred to as wok hei. A proper wok burner must deliver: Very high and consistent heat output Instant flame response when adjusting power The ability to handle heavy wok pans Stable operation outdoors The choice between propane and butane directly affects every one of these factors. Propane wok burner – power, stability, and professional performance A propane wok burner uses propane gas (C₃H₈), known for its high energy density and stable combustion. This is why propane is the standard fuel in professional and semi-professional wok environments – and the gas of choice for HOT WOK Wok burners. Why propane is ideal for wok cooking High heat outputPropane delivers significantly more power than butane. A high-quality propane wok burner reaches extreme temperatures quickly, making it ideal for stir-fry, searing meat, and cooking large portions without losing heat. Stable flame in all weather conditionsPropane performs reliably even in cold temperatures. This makes it perfect for outdoor wok cooking in changing climates, where butane often struggles with pressure loss. Designed for large and heavy woksHOT WOK burners are built for carbon steel and cast-iron woks. Propane ensures strong, even heat distribution – even when the wok is fully loaded with ingredients. Long runtime and flexible gas supplyPropane is typically used with 5–11 kg gas cylinders, providing many hours of uninterrupted cooking. This is ideal for frequent use, family cooking, and social gatherings. Butane wok burner – compact but limited A butane wok burner uses butane gas (C₄H₁₀), commonly found in portable stoves and camping equipment. While butane can be suitable for light cooking, it has clear limitations when used for wok cooking. Limitations of butane for wok burners Lower heat outputButane produces less heat than propane, which results in slower cooking and reduced searing ability. Achieving authentic wok results becomes more difficult, especially with larger portions. Poor performance in cold temperaturesButane loses pressure at lower temperatures, leading to weak or unstable flames. This makes butane wok burners less reliable for outdoor use. Shorter usage timeButane is usually supplied in small disposable canisters, which empty quickly and require frequent replacement. This can be impractical for regular wok cooking. Why HOT WOK focuses on propane wok burners At HOT WOK, our goal is to deliver real wok performance without compromises. Based on extensive testing and user experience, propane is the only gas that consistently meets the demands of high-heat wok cooking. Every HOT WOK propane wok burner is developed with a focus on: Maximum heat output and fast response Safe and stable combustion Reliable outdoor performance Long product lifespan and robust construction This is the same principle used in Asian street food kitchens – adapted to European safety standards and outdoor environments. Propane wok burner vs butane wok burner – quick comparison Feature Propane Butane Heat output Very high Lower Cold weather performance Excellent Limited Outdoor suitability Ideal Limited Large wok compatibility Excellent Moderate Typical use Serious wok cooking Light / camping use HOT WOK – specialists in propane wok burners and outdoor cooking Choosing a HOT WOK burner means choosing experience, engineering, and a deep understanding of what real wok cooking requires. Our focus on propane is not marketing – it is the result of practical knowledge and performance testing. If you are comparing a propane wok burner with a butane wok burner, the difference becomes clear in real use. Authentic wok cooking starts with real heat – and real heat starts with propane.
Which Wokpan should you choose?
Wokpan 30 cm vs. Wokpan 35 cm At HOT WOK, we offer two popular wok sizes – 30 cm and 35 cm in diameter. But which one is right for your kitchen? Here's a simple guide to help you decide based on how many people you're cooking for and how you like to use your wok. 30 cm wok pan – perfect for 2–4 people Our 30 cm wok pan is ideal if you're mostly cooking for yourself, your partner or a small family. It's easy to handle, heats up quickly and delivers powerful heat for authentic wok cooking. Advantages of the 30 cm wok pan: Suitable for 2–4 people Fast heating and great heat distribution Lightweight and easy to handle Perfect match for HOT WOK Original and PRO burners If you're into quick stir-frying, noodles or fried rice for a smaller group, this size is your go-to. 35 cm wok pan – for bigger portions and more guests Do you often cook for friends, family or larger groups? Then our 35 cm wok pan is the way to go – perfect for 4–8 people. You get plenty of space for large portions without losing heat. What really sets this wok apart is the two-handle design – one large handle at the back and a supportive front grip. This makes it much easier to lift and control the wok when it's full of food. Advantages of the 35 cm wok pan: Ideal for 4–8 people Extra-large cooking surface Two handles for easier lifting and pouring Great for large stir-fries, stews, or batch cooking Which size Wokpan fits your needs? Number of people Recommended wok pan 1–2 people 30 cm wok 3–4 people 30 cm wok 4–6 people 35 cm wok 6–8 people 35 cm wok Still unsure? Go for the 35 cm – it gives you more space and flexibility, especially when you're entertaining or meal prepping. Ready to Wok with plenty of room? No matter which size you choose, both woks are made of high-quality carbon steel and will quickly become a staple in your kitchen. And remember – both pans pair perfectly with our powerful HOT WOK Wokburners / Gas burners.
